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Dell v/s. HP: The Battle In The Indian PC Market

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By Pradyut Hande:

The ever-burgeoning electronic goods market in India continues to register steady growth rates quarter after quarter owing to accelerating demand, enhanced accessibility rising disposable incomes and aspirations. Within this rapidly progressing market, the Indian Personal Computer (PC) market is bearing witness to unprecedented growth in its hyper-competitive environs with companies looking to carve themselves a greater slice of the abundantly promising market. The intriguing tussle between global players such as Dell, Hewlett Packard (HP), Lenovo, Samsung, Apple and the likes to cater to a broader spectrum of an increasingly discerning and quality conscious target consumer base to enhance their market presence is worthy of attention. Both Dell and HP are presently engaged in a fiery battle for the Numero Uno position in the Indian PC segment (inclusive of Desktop PCs and Laptops).

In a curious turn of events, barely a few months after relinquishing its Number One position in the market to the Texas, USA-based manufacturer, Dell; global behemoth, HP has usurped the market leadership position in the October-December 4th Quarter, 2010. Dell’s market share has fallen from over 16.5% to 14.2% in the last quarter alone; hampered by a resurgent HP and an agile Lenovo that has also eaten into its market share and ensuing profit margins. Consequently, Dell has no been shunted down to the 2nd position in the Indian PC market after HP that stands at 17.3%. With a firm eye to up the ante against a formidable rival in Dell, HP has successfully managed to unseat and unsettle its competitors by adopting a clear, proactive manufacturing and marketing approach; bouncing back in customary fashion. While Dell continued to bask in the glory of their newly acquired market leadership position, HP appeared to move with alacrity, streamlining operations and distribution channels in their successful bid to turn the tables on a seemingly unassuming rival.

However, a mere glance at the sales figures fail to paint a clear picture as is often the case. The myriad layers of associated factors that determine the relative success or failure of any firm in any industry are worthy of further analysis. Now although Dell’s market share took a bit of a pounding in the last quarter and its enterprise sales fell 34%, au contraire, it still managed to register an overall revenue growth of 37% which is far from unsatisfactory. In essence, it is not as though Dell grew weaker but more a case of its competitors rising to the occasion and growing exponentially stronger in the same period.

But industry analysts are of the opinion that after assuming the market leader’s role, Dell had the ideal opportunity to capitalize on its position and further concentrate on greater market penetration through a calibrated amalgamation of new innovative strategies and “tried and tested” result-oriented strategies. However, their efforts were hampered and ensuing problems compounded by a handful of factors that have collectively contrived to adversely affect its market share today.

For starters, even as orders poured in, Dell had to grapple with huge logistical impediments especially at its Chennai factory. Consequently, they were unable to meet the demand causing the archetypal demand-supply deficit; unpardonable in a market such as theirs. Dell is presently contemplating expanding the capacity of its Chennai plant and also exploring the plausibility of setting up a new plant. In its bid to gain a greater foothold in the high margin PC segment, competing with the likes of Apple; Dell has been guilty of losing focus (perhaps intentionally) in the lower margin PC segment; much to its detriment. This could be a change in strategy that may or may not stand them in good stead. Only time will tell. Additionally, one must not overlook the unstinting and wily “market smart” approach of HP that has resulted in Dell’s dethroning. Following weeks of internal turmoil, leadership crises (after Mark Hurd’s resignation), wavering focus and general uncertainty; HP has definitely pulled up its socks as is evident from its strong performance globally. In India, HP took a leaf out of Dell’s books and attacked them at its Small and Medium Sized Business (SMBs) segment; reestablishing its dominance in the very segment Dell had “stolen” from it.

The coming few months will be crucial for all players in the Indian PC market; more so for Dell as it looks to address its logistical frailties and reanalyze and further streamline its distribution channels. This is one “Dell”-icious race to the top you don’t want to miss!

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An ambassador and trained facilitator under Eco Femme (a social enterprise working towards menstrual health in south India), Sanjina is also an active member of the MHM Collective- India and Menstrual Health Alliance- India. She has conducted Menstrual Health sessions in multiple government schools adopted by Rotary District 3240 as part of their WinS project in rural Bengal. She has also delivered training of trainers on SRHR, gender, sexuality and Menstruation for Tomorrow’s Foundation, Vikramshila Education Resource Society, Nirdhan trust and Micro Finance, Tollygunj Women In Need, Paint It Red in Kolkata.

Now as an MH Fellow with YKA, she’s expanding her impressive scope of work further by launching a campaign to facilitate the process of ensuring better menstrual health and SRH services for women residing in correctional homes in West Bengal. The campaign will entail an independent study to take stalk of the present conditions of MHM in correctional homes across the state and use its findings to build public support and political will to take the necessary action.

Saurabh has been associated with YKA as a user and has consistently been writing on the issue MHM and its intersectionality with other issues in the society. Now as an MHM Fellow with YKA, he’s launched the Right to Period campaign, which aims to ensure proper execution of MHM guidelines in Delhi’s schools.

The long-term aim of the campaign is to develop an open culture where menstruation is not treated as a taboo. The campaign also seeks to hold the schools accountable for their responsibilities as an important component in the implementation of MHM policies by making adequate sanitation infrastructure and knowledge of MHM available in school premises.

Read more about his campaign.

Harshita is a psychologist and works to support people with mental health issues, particularly adolescents who are survivors of violence. Associated with the Azadi Foundation in UP, Harshita became an MHM Fellow with YKA, with the aim of promoting better menstrual health.

Her campaign #MeriMarzi aims to promote menstrual health and wellness, hygiene and facilities for female sex workers in UP. She says, “Knowledge about natural body processes is a very basic human right. And for individuals whose occupation is providing sexual services, it becomes even more important.”

Meri Marzi aims to ensure sensitised, non-discriminatory health workers for the needs of female sex workers in the Suraksha Clinics under the UPSACS (Uttar Pradesh State AIDS Control Society) program by creating more dialogues and garnering public support for the cause of sex workers’ menstrual rights. The campaign will also ensure interventions with sex workers to clear misconceptions around overall hygiene management to ensure that results flow both ways.

Read more about her campaign.

MH Fellow Sabna comes with significant experience working with a range of development issues. A co-founder of Project Sakhi Saheli, which aims to combat period poverty and break menstrual taboos, Sabna has, in the past, worked on the issue of menstruation in urban slums of Delhi with women and adolescent girls. She and her team also released MenstraBook, with menstrastories and organised Menstra Tlk in the Delhi School of Social Work to create more conversations on menstruation.

With YKA MHM Fellow Vineet, Sabna launched Menstratalk, a campaign that aims to put an end to period poverty and smash menstrual taboos in society. As a start, the campaign aims to begin conversations on menstrual health with five hundred adolescents and youth in Delhi through offline platforms, and through this community mobilise support to create Period Friendly Institutions out of educational institutes in the city.

Read more about her campaign. 

A student from Delhi School of Social work, Vineet is a part of Project Sakhi Saheli, an initiative by the students of Delhi school of Social Work to create awareness on Menstrual Health and combat Period Poverty. Along with MHM Action Fellow Sabna, Vineet launched Menstratalk, a campaign that aims to put an end to period poverty and smash menstrual taboos in society.

As a start, the campaign aims to begin conversations on menstrual health with five hundred adolescents and youth in Delhi through offline platforms, and through this community mobilise support to create Period Friendly Institutions out of educational institutes in the city.

Find out more about the campaign here.

A native of Bhagalpur district – Bihar, Shalini Jha believes in equal rights for all genders and wants to work for a gender-equal and just society. In the past she’s had a year-long association as a community leader with Haiyya: Organise for Action’s Health Over Stigma campaign. She’s pursuing a Master’s in Literature with Ambedkar University, Delhi and as an MHM Fellow with YKA, recently launched ‘Project अल्हड़ (Alharh)’.

She says, “Bihar is ranked the lowest in India’s SDG Index 2019 for India. Hygienic and comfortable menstruation is a basic human right and sustainable development cannot be ensured if menstruators are deprived of their basic rights.” Project अल्हड़ (Alharh) aims to create a robust sensitised community in Bhagalpur to collectively spread awareness, break the taboo, debunk myths and initiate fearless conversations around menstruation. The campaign aims to reach at least 6000 adolescent girls from government and private schools in Baghalpur district in 2020.

Read more about the campaign here.

A psychologist and co-founder of a mental health NGO called Customize Cognition, Ritika forayed into the space of menstrual health and hygiene, sexual and reproductive healthcare and rights and gender equality as an MHM Fellow with YKA. She says, “The experience of working on MHM/SRHR and gender equality has been an enriching and eye-opening experience. I have learned what’s beneath the surface of the issue, be it awareness, lack of resources or disregard for trans men, who also menstruate.”

The Transmen-ses campaign aims to tackle the issue of silence and disregard for trans men’s menstruation needs, by mobilising gender sensitive health professionals and gender neutral restrooms in Lucknow.

Read more about the campaign here.

A Computer Science engineer by education, Nitisha started her career in the corporate sector, before realising she wanted to work in the development and social justice space. Since then, she has worked with Teach For India and Care India and is from the founding batch of Indian School of Development Management (ISDM), a one of its kind organisation creating leaders for the development sector through its experiential learning post graduate program.

As a Youth Ki Awaaz Menstrual Health Fellow, Nitisha has started Let’s Talk Period, a campaign to mobilise young people to switch to sustainable period products. She says, “80 lakh women in Delhi use non-biodegradable sanitary products, generate 3000 tonnes of menstrual waste, that takes 500-800 years to decompose; which in turn contributes to the health issues of all menstruators, increased burden of waste management on the city and harmful living environment for all citizens.

Let’s Talk Period aims to change this by

Find out more about her campaign here.

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A former Assistant Secretary with the Ministry of Women and Child Development in West Bengal for three months, Lakshmi Bhavya has been championing the cause of menstrual hygiene in her district. By associating herself with the Lalana Campaign, a holistic menstrual hygiene awareness campaign which is conducted by the Anahat NGO, Lakshmi has been slowly breaking taboos when it comes to periods and menstrual hygiene.

A Gender Rights Activist working with the tribal and marginalized communities in india, Srilekha is a PhD scholar working on understanding body and sexuality among tribal girls, to fill the gaps in research around indigenous women and their stories. Srilekha has worked extensively at the grassroots level with community based organisations, through several advocacy initiatives around Gender, Mental Health, Menstrual Hygiene and Sexual and Reproductive Health Rights (SRHR) for the indigenous in Jharkhand, over the last 6 years.

Srilekha has also contributed to sustainable livelihood projects and legal aid programs for survivors of sex trafficking. She has been conducting research based programs on maternal health, mental health, gender based violence, sex and sexuality. Her interest lies in conducting workshops for young people on life skills, feminism, gender and sexuality, trauma, resilience and interpersonal relationships.

A Guwahati-based college student pursuing her Masters in Tata Institute of Social Sciences, Bidisha started the #BleedwithDignity campaign on the technology platform, demanding that the Government of Assam install
biodegradable sanitary pad vending machines in all government schools across the state. Her petition on has already gathered support from over 90000 people and continues to grow.

Bidisha was selected in’s flagship program ‘She Creates Change’ having run successful online advocacy
campaigns, which were widely recognised. Through the #BleedwithDignity campaign; she organised and celebrated World Menstrual Hygiene Day, 2019 in Guwahati, Assam by hosting a wall mural by collaborating with local organisations. The initiative was widely covered by national and local media, and the mural was later inaugurated by the event’s chief guest Commissioner of Guwahati Municipal Corporation (GMC) Debeswar Malakar, IAS.

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