The time has changed everything in the business world. People having a small or a medium business (who can’t afford a website or don’t know much about it) rely on WhatsApp to smartly run their business.
Nowadays, I’ve seen that Businessmen like Grocery Store owners, Fashion/Garment store owners, etc. have made (or have been trying to made) a small concept as the big e-commerce companies like Flipkart and Amazon did.
For instance, they’ve been making a home delivery of Goods or/and Services, Providing various methods of payment, and/or customer support through chat.
WhatsApp is the most widely used platform for doing these things rather than other.
Looking at these needs of businessmen, WhatsApp has introduced their new business app that is specially made for fulfilling small or medium business needs.