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Why Are Government Banks Doing Such A Good Job Of Making Bad Loans?

By Mohit Satyanand:

The Nirav Modi scam has brought to light the glaring inefficiencies crippling the Indian banking industry. With public sector banks having a predominant role in this crisis, money continues to be pumped into these sick banks merely by virtue of their bureaucratic patronage. Mohit Satyanand, in this primer, explains the concept of bad loans and why private banks are better at risk assessment.

Loans go bad.

For all banks, private and government-owned.

Loans go bad, because business is inherently risky. Banks know this, and they plan their affairs around risk management. They do this, firstly, by charging different interest rates to different customers – long-standing customers with sound balance sheets get lower rates; newer and riskier businesses pay higher rates.

The underlying principle is that higher risk should be compensated by higher reward.

This assessment of risk is at the heart of banking, and successful banks are those which are able to assess risk well. When loan officers make errors of judgement, and borrowers don’t pay interest on loans, those loans no longer perform their task of earning money for the bank. Hence they get called Non-Performing Assets, or NPAs.

As a result of the Nirav Modi scam, we are hearing a great deal about NPAs in the Indian banking system, and are told that the current ratio of NPAs to total loans is above 10%. This is an abnormally high ratio. To put it into a global perspective, the current NPA figure in the USA is 1.3%, in the UK 0.9%, and in our southern neighbour, Sri Lanka, banks have an NPA of 2.6%.

If you divide Indian banking into two parts, government banks and private banks, the NPA chasm is wide – about 14% for the public sector and 4% for the private. These numbers, especially for the former, will probably go up once the Nirav Modi scam gets accounted for. Without getting into too much detail, it is very clear that the size of the Indian bad loan problem is much, much bigger for government banks.

Why are government banks doing such a good job of making bad loans?

Ownership. And incentives.

These two words tell you why Air India has the worst on-time departure rate of all Indian commercial airlines, and the largest losses. It also tells you why most of us use private telecom companies for our cell phones, rather than MTNL or BSNL. Or why 40% of Indian parents would rather pay to send their children to a private school, than get them free education at a government school.

Our government doesn’t do a particularly good job of anything, whether of dispensing justice or of making sure that those who have driving licences know how to drive safely.

But when you compare government-owned businesses with those that are privately run, the difference is particularly stark – and I believe it comes down to the relationship between the business and its owners.

When I set up a business, my economic fortunes are closely linked to the success of the business. If it thrives, I can upgrade from a Maruti Alto to a Mercedes. If it doesn’t do well, I have difficulty putting petrol in my car. The interests of the business and the owner are aligned.

Now imagine that this business grows, goes public, and I own only 33% of its shares. I still run it, but for every rupee the business earns, only 33 paise belong to me; the other shareholders are the rightful owners of twice the amount of the company’s earnings that I have. If I am greedy, I have an incentive to take money out of the company. For every such rupee I take out, only one-third actually belongs to me. The government tries to protect the interests of the other shareholders by an elaborate regulatory structure of independent directors, auditors, Registrar of Companies, SEBI, etc. I’m sure they help, but I think the most important reason why small shareholders don’t get cheated more often has to do with incentives.

Even if the original owner, the so-called promoter, owns only 33% of a company, they still have a deep interest in the success of the company — they derive a salary and perquisites from it; their reputation as a captain of the industry comes from the continued success of the business; most importantly, if the company does well, and develops a reputation as a well-run business, its shares do well. The value of this shareholding is the biggest source of wealth of business-owners. When you hear that Mukesh Ambani, or Jeff Bezos, is worth so many billion dollars, that number is largely made up of the value of their shareholding in their firms. In other words, the promoter has a deep interest in making sure that, even if he cheats the company, it is only to the extent that they do not do it great harm.

So, who has the same long-term sense of ownership in the healthy survival of a government-owned bank? Who owns it?

Everybody, and hence nobody.

Since the majority share is owned by the Government of India, we are all ultimately shareholders of these banks. But that share is so tiny, that unlike a Mukesh Ambani heading Reliance Industries, we have no say in running the bank. The bank, instead, is run by managers, headed by a Managing Director. This Chief Executive changes every couple of years – during the time the Nirav Modi scam was running, PNB had three chief executives. This CEO reports to a board of directors – some RBI and finance ministry officers, some independent directors – none of whom have a long-term interest in the bank. Instead of this alignment of interest and ownership, we have every form of regulation and audit. To quote Debashis Basu in the Business Standard on March 5, “concurrent audit, internal audit, statutory audit, RBI audit, risk-based internal audit, revenue audit, information systems audit, snap audit, segment audit…”

Who loses when these audit systems don’t work, as they haven’t? Every citizen of India, and hence nobody. The Managing Directors move on, the government officials continue climbing up the bureaucratic ladder, independent directors serve on other boards, and the auditors audit other companies.

The public exchequer loses money, but a few billion dollars spread across a billion people disappear into the mess of public accounting. Yawn, and move on.

Who gains? Obviously, Nirav Modi gained. But systems were over-ridden to allow the fraud; then, other systems were bypassed so the fraud was not detected. For years on end. This required a wide-spread collusion. Bankers, and their bosses in the Ministry of Finance, know the value of money, and they would not have allowed Nirav Modi to make ₹11,000 crore without a decent share.

When Vijay Mallya’s Kingfisher Airlines got into trouble, his bank loans from a consortium of government banks were converted into equity. This happens often, but the price at which the conversion happened was 60% higher than the price of the shares in the market. That means that instead of selling, say, ₹10 crores worth of shares in the market to pay the banks, Mr. Mallya got off by transferring shares worth ₹6 crores to the banks. Everyone in the deal knew how to add, subtract and multiply. So the deal only adds up if both parties profited from the over-pricing of Kingfisher shares.

The real bosses of the public sector banks are those who run the finance ministry. They are supposed to represent us, the ultimate shareholders. They are the ones who can pressure bank directors to make sub-optimal loans, and then to roll them over. They come and go with elections, and have no long-term interest in the health of the banks. When NPAs mushroom, they order recapitalisation, meaning that our taxes get used to compensate for Modi and Mallya’s frauds, and make sure the balance sheets have enough capital for the next round of bad loans. When things go really bad, they point fingers at the previous government. Depending on the flag we wave, we believe them or don’t.

But the patronage machine rolls on. And it is because of this love of patronage that there is no hurry to privatise public sector banks. Which government wants to give up its control over 70% of the banking assets of the country?

A version of this article was earlier published in Spontaneous Order, the digital publication of the Centre for Civil Society, New Delhi.

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