The importance of employee engagement in the modern workplaces cannot be emphasized enough especially in times like these. Employee engagement has always been called for, however the current pandemic crisis situation has put a magnifying glass on the same as measure to keep up the employee morale and to better support them.
Employee engagement brings a myriad of benefits to the organization including increased productivity,lower absenteeism,improved concentration, decrease in attrition rate, contributer to employee happiness, increased employee loyalty and overall increase in revenue and profitability eventually in the long run.
Gallup research found out that there is a direct correlation, between the employee engagement and the following:
a. customer ratings
b. profitability
c. productivity
d. turnover (for high-turnover and low-turnover organizations)
c. safety incidents
e. shrinkage (theft)
f. absenteeism
g. quality (defects)
However, the Gallup findings of 2014 state that there were only 15 percent of the employees who were found to be engaged worldwide, however the figures show a rising trend from the last couple of years, which concludes to the fact that organizations do understand the importance of engaged employees, however the dilemma is born while choosing the suitable method of employee engagement considering the organizational constraints.
How much do disengaged employees cost?
According to McLean and Company(an HR research and advisory firm),
1. A disengaged employee costs an organization approximately $3,400 for every $10,000 of yearly salary.
2. Disengaged employees cost the American economy up to $350 billion per annum due to lost productivity.
These are just the monetarily repercussions of not having an engaged workforce, other effects of this include low employee loyalty,lesser employee satisfaction and happiness,increased attrition rate,disinterested employees, decline in productivity and higher absenteeism.
Considering the gradual negative repercussions,organizations are leaning on towards better practices and encourage on promoting more engaged workforce.The ideas and methods to improve employee engagement have to be subjective to the organization. No formula works for all, yet while chalking out the strategy for employee engagement program,the culture of the organization,needs and opinions of the employees,organizational goals and the available resources have to be considered beforehand.
Some of the major practised methods and ideas of employee engagement are mentioned here.
A few methods of improving employee engagement
1. Right person at the right place- Selecting and placing the personnel to their fit positions saves the organization time,efforts and monies. If the right kind of candidate is placed to the job which is apt to his skill,learning and interest, he is bound to perform better.The responsibility here also lies with the manager to assess the employee skills and qualities and providing them an opportunity to grow.
2. Better Management- Good managers de facto are the good captains of the ship, their efforts of selecting and recruiting the right candidate,keeping them motivated and actively looking to and understanding their needs keep the organization floating peacefully.
3. Seek Feedback- Employers are always keen on shoving feedbacks to their employees,but the dynamics today call for seeking feedbacks from employees too, people when heard feel important and this brings a positive reinforcement.
4. Employee Wellness- Encourage healthy behaviours and promote wellness habits, these are scientifically backed methods of engaging employees.Employees want to stay in the organization which implements wellness programs and shows a care towards their most important resources, it also results in decrease in sick days ,increase in productivity; and International Foundation of Employee Benefit Plans (IFEBP) reports around 50 % decrease in absenteeism in organizations implementing employee engagement programs.
5. Fitness Focus- Promoting a fit culture is in fact a sub part of driving employee engagement.Encouraging workout and exercising according to a Briston University research,results in 41% increase in motivation to work. Even an easy and convenient on-desk 10 minute exercise can improve the employees concentration and their physical health.
6. Training- Providing periodical training to employees can save the employee from embarrassment of feeling incompetent for the job,an employee is more likely to feel disinterested if they do not know how to perform a certain a job. Trainings and development measure will save the cost to organization also and employee on the other hand feels the growth.
7. Promoting Social Behaviours- Build relationships, promote social behaviours, induce collaborations, inject team-work and watch them grow and maintain harmony in the workplace.
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